Information Technology
Torc Robotics – Safety Conductor (11/30/2022 – Present)
Job Description: Safely execute tests in relation to development of a class 4 self driving semi truck. Execution requires high level technical knowledge of Linux Operating Systems & Docker, as well as integration of sensors and cameras with development software. Also requires interaction with high level officials either internally or externally when demonstrating the capabilities of the software.
Abba Technologies – Project Analyst, NOC Analyst, Field Analyst (6/1/2022 – 11/30/2022)
Job Description: Provide help desk support and overall network support.
Truck Driving
Templeton Transportation – Hazardous Materials Fuel Hauler (12/11/2019 – 8/7/2022)
Job Description: Haul hazardous materials safely and legally within the states of Arizona, Colorado, New Mexico, and Texas. Carded at eight racks.
Wilson Logistics – Class A Commercial Vehicle Operator (6/4/2018 – 12/4/2019)
Job Description: As quickly as is safe transport refrigerated freight across the contiguous United States.
Customer Support
New Mexico Gas Company – Customer Service Representative Senior (2/15/2016 – 5/18/2018)
Job Description: Handle all inquiries or direct incoming calls from customers.
The Leukemia and Lymphoma Society – Campaign Assistant (8/1/2014 – 11/20/2015)
Job Description: assist the campaign manager for multiple campaigns. Involved public speaking, technical support, spreadsheet development and management, inventory management.
T-Mobile – Tier 3 Customer/Business Technical Support (3/4/2013 – 6/31/2014)
Job Description: Top level customer technical support for Smart phones. Provides a last line of resolution for difficult Android, iPhone, Windows Phone, or Blackberry issues.
Sitel – Workforce Coordinator (2011 – 2012)
Job Description: Built and maintained the schedules for the DirecTV campaign for over 300 agents. Process paid time off requests, leave of absence requests, and the staffing requests of DirecTV.
Sitel – DirecTV Customer Service Representative (9/1/2008 – 2/2/2013)
Job Description: Frontline customer care phone support. Provide assistance on any number of issues or requests including technical issues, billing inquiries, customer complaints & sales opportunities.